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Privacy Statement

1. What do we do with your information?

We collect your personal information such as your name and email address to create a personal account on the website, where you can check the status of your orders.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

2. How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or otherwise, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

3. How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us.

4. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate any of our terms.

5. Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

6. Links

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

7. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

In principle we do not store any credit card numbers.

8. Delete an account

You can delete your account.

Your name, email address, order history will no longer be available on the shiawasedo.co.jp website, in the Summus Beauty Lab application for iOS and in Summus Beauty Lab for Android.

You can restore your account within 30 days, if you deleted it accidentally or by mistake. To restore your account, please contact our Support services team.

Your beauty products subscriptions and beauty buttons will not be cancelled automatically, if you delete your account. If you want to cancel them, please cancel subscriptions and deactivate beauty buttons first and then delete the account.

Your Shiawasedo news subscription will not be cancelled automatically, when you delete your account. You can cancel the news subscription from any special campaign news email you receive or by contacting the store support services team.

If you have orders that are being prepared for shipment, you will continue to receive notifications on their status updates to the email you have provided at the time of order placement. You will not receive notifications in Summus Beauty Lab.

The remaining funds in your Summus Wallet will not be withdrawn automatically after you delete your account. To make use of the remaining funds, please first place an order or request a refund, if it is available (depends on the amount of funds remaining in your wallet) or transfer the funds to another client’s Summus Wallet.

To use your main email address to register a new account on the shiawasedo.co.jp website or in the Summus Beauty Lab application for iOS and Summus Beauty Lab for Android, please change it before deleting your account. You also won’t be able to use secondary emails associated with your personal profile to register a new account, if you do not delete them beforehand.

9. Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

10. Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we may notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

11. Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at our support page or by postal mail.