Terms and Conditions of Purchase

Company profile

  • Company name: Shiawasedo Inc.
  • Representative:Shomakhov Artur
  • Address: 658-0032, 2F, East Court 2, 1-14, Koyo-cho Naka, Higashinada-ku, Hyogo, Japan
  • Phone number: +81-78-954-7001
  • FAX: +81-78-894-3501
  • E-mail: info@shiawasedo.co.jp

Payment options

  • Bank transfer
  • Credit card
  • PayPal

Price

The price is indicated on a product’s page and includes Japanese consumption tax.

Extra charges

  • Non-standard shipping on client's request
  • Repacking on client's request

Due date for payment

  • Credit card: depends on the policy of the company, which issued the card.
  • Bank transfer: payment via bank transfer must be made within 3 days after the order. The order will be proceeded, when we get a payment confirmation.
  • Paypal: payment via Paypal transfer must be made within 3 days after the order. The order will be proceeded, when we get a payment confirmation.

Delivery time

We start proceeding order, as soon as we get payment confirmation.

Goods available in stock are shipped within 3 days (in case of unexpected trouble or shipping congestion, a shipment may be delayed). Goods that are out of stock will be shipped within 30 days.

However, Shiawasedo Inc. may cancel shipment, regardless of customer’s request, if shipping within 30 days is impossible. Before the goods are shipped, customer can cancel an order. This rule doesn’t apply to special orders.

Goods return or exchange

Usually, return or exchange is possible within 7 days, since goods were received, in case they were not opened or used. In case of return, customer pays shipping fee. Some items can not be returned or exchanged. The company may refuse to refund or exchange goods.

At some countries a custom fee might be charged. A custom fee is not included in a product’s price or a  shipping fee. Custom fee is a client’s burden, therefore, before making the order, we suggest you to specify the amount which can be imported duty-free.