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Beauty Lab Assistant

Ask the Laboratory or personally the company president, Artur Shomakhov, a question.

In order to keep track of answers to your questions in a comfortable manner and not have to search for them in the newsfeed, be sure to sign in before posting your question.
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  • To be able to comfortably track the answers to your questions and not to search for them in the general newsfeed, be sure to log in to the site before typing your question.
  • All questions with answers will be posted on the Laboratory Assistant page.
  • You can use your real name, a nickname, or submit your question anonymously.
  • Depending on the question, it may take some time till an answer is received and posted. Please wait.
  • If you like a question (your own or someone else's) and an answer to it, you can react to it by clicking on the heart mark at the bottom of the box.
  • If you are not satisfied with the answer to your question (i.e., the answer seems incomplete), ask again and, if possible, clarify unclear points.
  • The company reserves the right not to answer or post the question and answer to it, if it does not follow the basic concept of the Beauty Laboratory.

Our topics: skin and hair care, Japanese culture and beauty philosophy, business and advice from the company president. We will not be able to answer questions related to business secrecy or express our personal opinions. We also do not comment on or test products from other manufacturers, except for products that participate in partner promo campaigns.

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